Terms and Conditions - Chelsea House Clearance
Welcome to Chelsea House Clearance. By engaging our services, you agree to adhere to the following terms and conditions. Please read them carefully to understand your rights and obligations when using our house clearance services.
1. Definitions
- Customer: The individual or entity requesting clearance services.
- Company: Chelsea House Clearance, the service provider.
- Services: The house clearance services provided by the Company, including removal, disposal, and recycling.
2. Service Agreement
By hiring Chelsea House Clearance, you_enter into a legally binding agreement to utilize our services under the conditions outlined herein. This agreement commences upon acceptance of your service request and continues until the completion of the clearance.
2.1 Scope of Services
Our Services include the removal of household items, furniture, appliances, and other eligible items from your premises. We strive to recycle or donate items wherever possible to minimize environmental impact.
2.2 Service Fees
Fees for our Services are calculated based on the volume of items, labor required, and any additional services requested. All fees are to be paid in full upon completion of the clearance unless otherwise agreed in writing.
3. Client Obligations
- Access: The Customer must ensure that our team has unrestricted access to the property at the agreed-upon time.
- Preparation: Items to be cleared should be clearly marked or packaged as per our instructions to facilitate efficient removal.
- Compliance: The Customer must ensure that all items are legally permissible for removal and disposal.
4. Company Responsibilities
Chelsea House Clearance is committed to providing professional and reliable services. This includes:
- Timeliness: Arriving on the scheduled date and time agreed upon with the Customer.
- Professionalism: Conducting all clearance activities courteously and respectfully.
- Environmental Responsibility: Ensuring proper disposal, recycling, or donation of items in accordance with local regulations and sustainability practices.
5. Cancellation and Rescheduling
Customers may cancel or reschedule Services by providing at least 24 hours' notice. Failure to do so may result in a cancellation fee equivalent to a percentage of the total service cost.
6. Liability
The Company operates with a high degree of care. However, we are not liable for any pre-existing damage to the property or items. Additionally, we cannot be held responsible for the loss of any items not included in the service agreement.
7. Insurance
While we carry insurance to cover accidental damages during the clearance process, it is advisable for Customers to verify their own insurance policies regarding personal belongings.
8. Privacy Policy
We respect your privacy and are committed to protecting your personal information. All data collected during the service process is used solely for the purpose of providing our Services and is not shared with third parties without your consent.
9. Dispute Resolution
In the event of any disputes arising from our Services, both parties agree to seek resolution through mediation before pursuing legal action.
10. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which Chelsea House Clearance operates.
11. Amendments
The Company reserves the right to amend these terms and conditions at any time. Customers will be notified of any significant changes, and continued use of our Services constitutes acceptance of the updated terms.
12. Force Majeure
The Company shall not be liable for any failure to perform its obligations under these terms and conditions due to circumstances beyond its reasonable control, including but not limited to natural disasters, war, or other unforeseen events.
13. Severability
If any provision of these terms and conditions is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
14. Entire Agreement
These terms and conditions constitute the entire agreement between the Customer and the Company regarding the Services and supersede all prior agreements and understandings.
15. Acceptance
By utilizing the Services of Chelsea House Clearance, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.